Shoo be doo
Shipping FAQ

All orders are shipped via UPS Ground (preferred) or Priority Mail (by request only) and carry a $6.95 shipping charge, regardless of the number of items ordered. Special requests on shipping options will be charged based on location and weight. Currently, we only ship to US addresses.

We prefer to ship orders via UPS. The advantage of shipping via UPS is that we will be able to send you a tracking number and estimated arrival date when your order is shipped.

We are able to ship via Priority Mail (US Postal Service), but we cannot track these shipments en route. If you must have your order shipped via Priority mail, please indicate this in the comments section of the checkout process.

When your order is received, we normally process it within 24-48 hours. Once processed, it will be shipped via UPS Ground or Priority Mail, which takes 2 to 5 business days (Monday - Friday for UPS purposes), depending on location. Therefore, you should receive your order within 4-7 business days (again, M-F) after it is placed, if not sooner.

Occasionally, an item may be temporarily out of stock. If this should happen, we can typically process your order in 3-4 business days (again, M-F). Again, Priority Mail or UPS Ground takes 2-5 business days (M-F). Therefore, you should receive your order 6-10 business days (M-F) after placing it.

If an item happens to be backordered causing delays beyond the timeframe noted above, you will receive an update via email. This update will notify you of the approximate time until the item(s) will be shipped.

Please email us if you have questions on availability. You may also indicate in the comments section of the checkout process if you must have your order delivered by a certain date.


If you order multiple items and part of the order is temporarily out of stock, we'll send you the first pair immediately without any additional shipping fees when the rest of your order is shipped.

Please note that if you should need to return or exchange an item, we do not refund shipping charges.

NAOT sandals | Dansko shoes | Josef Seibel shoes | ECCO shoes
Haflinger slippers | Ugg boots | Birkenstock sandals